This website is operated by VARN, a brand under Innopay Retail Pvt. Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to VARN. These Terms and Conditions govern your access to and use of the website and all related services. By accessing or using the site, you acknowledge that you have read, understood, and agreed to be bound by these Terms. The terms “user”, “you”, and “your” refer to any person accessing or using the site.
1.Eligibility
By using this website, you represent that you are at least eighteen years of age and have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872. You agree to provide accurate, current, and complete information when creating an account or placing an order.
2. Account and Security
An account is required to make purchases on the site. You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. You agree to notify us immediately in the event of any unauthorised access or suspected breach of security.
3. Product Information, Pricing and Availability
We make every effort to ensure accuracy in product descriptions, sizing, colours, and pricing. However, minor variations may occur due to fabric characteristics, natural dyeing processes, photography lighting, or display settings. All prices are listed in Indian Rupees (INR) and may change without prior notice. We reserve the right to limit quantities, modify product details, or discontinue products at any time without liability.
4. Orders, Acceptance and Cancellation
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion, including in cases of product unavailability, pricing or typographical errors, or suspected fraudulent activity. If an accepted order is cancelled by us, any applicable refund will be processed to the original payment method, subject to your bank’s refund timelines.
5. Payments
We accept payments through UPI, credit cards, debit cards, and net banking. By submitting payment details, you confirm that you are authorised to use the selected payment method. All applicable taxes are calculated and displayed at checkout in accordance with Indian e-commerce and tax regulations.
6. Shipping and Delivery
Estimated delivery timelines are provided during checkout and may vary based on location and serviceability. The risk of loss for products passes to you upon successful delivery at the shipping address provided. For detailed information, please refer to our Shipping Policy.
7. Returns, Exchanges and Refunds
All apparel purchased through the website is sold on a final sale basis. We follow a strict no-return and no-exchange policy to ensure quality consistency across our offerings. In rare cases where an order is cancelled by VARN due to unforeseen circumstances, refunds may be processed as an exception. Customers are advised to review our No Return and Exchange Policy carefully before making a purchase.
8. Size and Care Guidance
Size charts provided on the site are indicative. Each product includes specific fabric care instructions. Failure to follow the recommended care guidelines may result in damage to the garment, for which we shall not be responsible. In such cases, damage claims will not be entertained.
9. Promotions, Coupons and Gift Cards
Promotional codes, offers, and gift cards are valid for single use unless stated otherwise, are non-transferable, and cannot be redeemed for cash. We reserve the right to modify or discontinue promotions at any time without prior notice.
10. Intellectual Property
All content on the website, including text, designs, logos, images, product photographs, videos, and code, is the property of VARN or used under appropriate licence. This content is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works without prior written consent.
11. User Content and Reviews
By submitting reviews or other content on the website or associated social platforms, you grant VARN a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display such content for marketing and operational purposes. All user-generated content remains subject to moderation guidelines.
12. Prohibited Uses
You agree not to use the website for unlawful purposes, attempt to breach security or reverse engineer systems, engage in fraudulent transactions, infringe third-party rights, or interfere with the normal operation of the site, including through unauthorised scraping or automated tools beyond permitted APIs.
13. Third-Party Links
The website may contain links to third-party websites or services, such as payment gateways or logistics tracking platforms. We are not responsible for the content, policies, or practices of such third parties, and access to them is at your own risk.
14. Limitation of Liability
To the fullest extent permitted by law, VARN shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, arising from your use of the website or purchase or use of products. Our total liability for any direct damages shall not exceed the amount paid by you for the product giving rise to the claim.
15. Warranties and Disclaimers
Except as expressly stated, all products and services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.
16. Compliance and Indemnity
You agree to comply with all applicable laws and regulations. You further agree to indemnify and hold harmless VARN, Innopay Retail Pvt. Ltd., and their respective affiliates, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your breach of these Terms or misuse of the website.
17. Privacy and Data Protection
Personal data collected through the website is processed in accordance with our Privacy Policy and applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023. While we implement reasonable security measures, no system is completely secure.
a. Force Majeure
We shall not be held liable for any delay or failure in performance resulting from events beyond our reasonable control, including natural disasters, strikes, governmental actions, or network and infrastructure failures.
b. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Courts located in Bengaluru, Karnataka shall have exclusive jurisdiction. We encourage amicable resolution of disputes. If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed by us. The seat of arbitration shall be Bengaluru, and proceedings shall be conducted in English.
18. Changes to These Terms
We may revise these Terms and Conditions from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
19. Contact Us
For any questions or concerns regarding these Terms, you may contact us at support@varn.in or reach out via Instagram at @varn.label.