Thank you for choosing VARN.
Before placing your order, we’d like to share a few important details about how we process and fulfil every purchase. By placing an order with us, you acknowledge that you’ve read and understood the policy below.
A Note from VARN
At VARN, we believe every customer deserves to receive a T-shirt that’s genuinely new.
Every VARN tee is carefully inspected, quality checked and packed with care before it reaches you. This is a conscious choice that reflects what VARN stands for: thoughtful clothing, honest pricing, and respect for every customer.
We know this approach may be different from many brands, and we truly appreciate your understanding and support.
A Gentle Note Before You Order
Before completing your purchase, we encourage you to:
a. Read the product description carefully.
b. View all product images.
c. Refer to the Size Guide.
d. Reach out to us if you’d like help choosing the right size.
Every VARN T-shirt is carefully prepared for its very first owner. To preserve that experience for every customer, all purchases are considered final sale.
Returns, Refunds & Exchanges
We truly hope every VARN piece becomes one you’ll enjoy wearing. To help us preserve the experience we create for every customer, we do not accept returns, refunds, or exchanges.
This policy applies in situations including, but not limited to:
The size doesn’t fit as expected.
a. A different size or colour was selected while placing the order.
b. The colour appears slightly different due to the screen or display settings.
c. A change of mind after placing the order.
d. Personal expectations differing from the product description, images, or Size Guide.
The only exceptions are those covered under “Unforeseen Circumstances”, “Lost or Undelivered Orders”, or where required under applicable law.
If you’re unsure about sizing before placing your order, we’re always happy to help. We encourage you to refer to our Size Guide or reach out to us if you need assistance choosing the right fit.
Order Cancellation
We begin carefully preparing and packing every order shortly after it’s placed so that it reaches you as quickly as possible.
For this reason, we’re unable to accommodate cancellation requests once an order has been confirmed.
Unforeseen Circumstances
Although every order is carefully checked before dispatch, we understand that unexpected situations can sometimes happen.
If you receive:
a. A product damaged during transit.
b. An incorrect item.
Please email us at support@varn.in within 48 hours of delivery and include:
a. Your order number.
b. Clear photos of the product and packaging.
c. An uncut opening video of the parcel.
d. A brief description of the issue.
We’ll carefully review your request and, where applicable under the Consumer Protection Act, 2019, provide an appropriate resolution, which may include a replacement or refund.
Lost or Undelivered Orders
If your order is confirmed as lost during transit, please don’t worry.
We’ll either:
a. Send you a replacement
b. Issue a refund for the order value
Whichever is most appropriate for the situation.
Your Consumer Rights
Nothing in this policy limits or excludes any rights available to you under the Consumer Protection Act, 2019 or any other applicable laws in India.
What We'd Like You to Know:
To help us deliver the best possible experience, we kindly request that you:
a. Review the product details and images before placing your order.
b. Refer to the Size Guide before selecting your size.
c. Keep in mind that colours may vary slightly across different screens and devices.
d. Double-check your shipping address and contact details before checkout.
Please ensure your shipping address and contact details are accurate, as we may not be able to make changes once your order has been processed.
These small steps help us ensure your order reaches you smoothly and matches your expectations.
Pricing Errors
While we make every effort to ensure accurate pricing, occasional technical or human errors may occur.
If an incorrect price is displayed, we may need to cancel the affected order and issue a full refund. If this happens, we’ll inform you promptly.
Contact Us
If you have any questions before or after placing your order, we’d love to help.
Innopay Retail Pvt. Ltd.
460, CS Towers, 3rd Floor
17th Cross, HSR Layout
Bengaluru, Karnataka - 560102
Email: support@varn.in